You can enter the museum 60 minutes before the start of the tour.
If the event is not fully booked, any remaining tickets will be available at the ticket counter on the day of the event.
Tours start promptly at the stated time. We recommend that you allow 15 to 30 minutes for check-in and cloakroom procedures.
Admission is free for children under the age of 12. Children and youths under 18 years of age are admitted free of charge when accompanied by at least one (related) adult with a valid online ticket, to be presented at the ticket counter. Please have a photo ID or student ID ready.
The content of the guided tours is designed for adult participants. Interested young people can take part in the guided tour and also need a ticket. For this, please contact . The guided tour is not recommended for children up to the age of 12. In this case, the regular family tours are a good choice.