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Questions & Answers

Quickly find answers to all the questions our visitors often ask.

Request Group Offers

You can send us enquiries about our group offers using the form provided.

Do you have another question?

If you have further questions, please use the contact form. Please note that for organisational reasons we are unable to comply with requests for callbacks.

Contact Person

Visitor Services & Guided Tours

The best and easiest way to contact us is through our contact form (see above). Please use the telephone contact for urgent requests only.
Please have a look at our Questions & Answers section before contacting us.



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Visiting Address
Städel Museum
Schaumainkai 63
D-60596 Frankfurt am Main

Mailing Address
Städel Museum
Dürerstr. 2
D-60596 Frankfurt am Main