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Here you will find answers to frequently asked questions.

Admission & Tickets

How much does admission to the Städel Museum cost?

Admission prices can be found here.

Tickets are available in our online shop and at the ticket counter. 

Admission is free for members of the Städelverein and the Städelclub.

Is there an annual pass for the Städel Museum?

For members of the Städelverein and the Städelclub, admission to the permanent exhibition and all special exhibitions of the Städel Museum and Liebieghaus Skulpturensammlung is free of charge at all times, without queuing.

As a member, you have further advantages:

  • a programme of exclusive guided tours, Members’ Day, evening art events, and many special events
  • invitations to organized art trips and day tours with individual travel arrangements
  • contacts to the Frankfurt art scene and many opportunities for exchange
  • regular information about our association and news from the museums
  • invitations to exhibition openings

Further information on membership can be found here (in German).

How does the purchase and admission with an online ticket work?

Tickets are available from our online shop and at the ticket counter. The tickets are valid for a one-time entry for the date and time stated on the ticket. The online ticket can be printed or scanned from the display of a smartphone as a mobile ticket. We regret that it is not possible to exchange or return an online ticket.

  • The timed ticket entitles you to a one-time entry to the museum for the date and time indicated on the ticket. It is valid for the Städel collection and all special exhibitions. Each ticket will be accepted only once at the admissions control point.
  • Please keep to the time slot you have chosen for your visit.
  • Children under the age of 18 accompanied by at least one adult with a valid online ticket are admitted free of charge.
  • No subsequent returns or refunds are possible.
  • Persons holding a press ID, MuseumsuferCard/-Ticket, voucher, or other special entitlement can reserve a time slot for their visit in the online shop and collect their ticket at the museum ticket counter upon presentation of their proof of entitlement. Please have your reservation, proof of entitlement, and a valid photo ID ready to show upon request.

Where can I find information about reduced or free admission and special privileges?

Current admission prices and all information on reduced and free admission can be found here.

How much does admission cost for families at the Städel Museum?

Admission is free for children under the age of 12. Children and youths under 18 years of age are admitted free of charge when accompanied by at least one (related) adult with a valid online ticket, to be presented at the ticket counter. Please have a photo ID or student ID ready.

What do I need to know if I want to visit the Städel Museum with a group?

Groups are required to register their visit in advance:
Telephone: +49(0)69-605098-200 or via the form provided.

Tue–Sun €16/person

Groups (minimum 10 persons) are entitled to a reduced fee.

What do I need to know as a MuseumsuferCard holder when visiting the Städel Museum?

The MuseumsuferCard is valid for visits to the permanent exhibition, as well as to temporary special exhibitions from the museum’s own holdings. You can visit the current special exhibitions “Honoré Daumier: The Hellwig Collection” (24 January – 12 May 2024), “Miron Schmückle. Flesh for Fantasy” (1 December 2023 – 14 April 2024) and “Ugo Rondinone. Sunrise. East.” (28 June 2023 – 9 June 2024). You can also look forward to the upcoming special exhibitions “Muntean/Rosenblum. Mirror of Thoughts” (3 May – 1 December 2024), “Städel | Women. Women Artists between Frankfurt and Paris around 1900” (10 July – 27 October 2024) and “Fantasy and Passion. Drawing from Carracci to Bernini” (10 October 2024 – 12 January 2025).

Major special exhibitions with international loans, such as “Kollwitz” (20 Mar 2024 – 9 June 2024) and “Golden Times? Art and Society in Rembrandt’s Amsterdam” (27 November 2024 – 23 March 2025) are excluded from this offer. We recommend our Tuesday Special for visiting these exhibitions.

Preferential admission and special events are not part of the offer. The card is not transferable and is only valid in conjunction with a valid photo ID. Please note the guidelines for the MuseumsuferCard.

What are the benefits of membership in the Städelverein or Städelclub?

For members of the Städelverein and the Städelclub, admission to the permanent exhibition and all special exhibitions is free of charge at all times. Prior registration ist not necessary.

As a member, you enjoy additional benefits:

  • a programme of exclusive guided tours, Members’ Day, evening art events, and many special events
  • invitations to organized art trips and day tours with individual travel arrangements
  • contacts to the Frankfurt art scene and many opportunities for exchange
  • regular information about our association and news from the museums
  • invitations to exhibition openings

Further information on membership can be found here (in German).

Where can I buy a gift certificate for the Städel Museum?

Gift certificates for €20, €30, and €50 are available at the Städel Museum at the ticket counter and in the museum shop. At the Liebieghaus Skulpturensammlung, they can be purchased at the ticket counter, in the café, and in the Liebieghaus online shop. Gift certificates can be redeemed for a visit to the Städel Museum and the Liebieghaus Skulpturensammlung. They can also be used for purchases in the museum shops of the Städel Museum and the Liebieghaus, in the Liebieghaus online shop, and in the Liebieghaus café. Gift certificates are not redeemable in the Städel online shop. Gift certificates are valid for three years from the date of issue, unless otherwise stated on the certificate/voucher (regular limitation period according to § 195 BGB).

Before Visiting

When is the Städel Museum open?

Tue, Wed, Fri, Sat, Sun 10 am – 6 pm
Thu
10 am – 9 pm
Mon
closed

See all the general and special opening hours here.

How do I get to the Städel Museum?

Underground lines U1, U2, U3, and U8 (to “Schweizer Platz”)

Tram lines 15 and 16 (to “Otto-Hahn-Platz”)

On foot approximately 10 minutes from the central railway station via Holbeinsteg bridge

Where can I park near the Städel Museum?

Please note that there is no special parking for museum visitors directly at the museum. We therefore recommend that you use the nearby multi-storey car parks.

Parking for cars

Multi-storey car parks are located within walking distance of approximately 10 minutes from the museum. Names and addresses:
• Alt-Sachsenhausen: Walter-Kolb-Strasse 16 (B43)
• Am Theater: Willy-Brandt-Platz 5
• Untermainanlage: Untermainanlage 1

Parking for coaches

Reservations for coach parking are not possible. The following coach parks are located in the vicinity of the Städel Museum: map

Is the Städel Museum barrier-free?

There is a lift at the main entrance of the Städel Museum (Schaumainkai 63) for visitors with limited mobility and visitors with prams or pushchairs.

All floors of the Städel Museum are accessible via a lift, which has wide doors and low controls for wheelchair users. One toilet on the first floor (1. OG) and one in the basement of the exhibition building (UG) is barrier-free. There are sufficient seating possibilities on all floors and in the exhibition rooms. A wheelchair or wheeled walker can be borrowed from the cloakroom.

For safety reasons, we reserve the right to regulate access to the exhibition galleries with prams/pushchairs if necessary (e.g., in cases of high visitor volume). The museum offers space for parking prams/pushchairs.

Visitors with a degree of disability of 50% or more are entitled to a reduced admission fee. If a “B” has been entered in the disability pass, admission is free for one accompanying person. In this case, please request tickets for guided tours via the contact form.

Public disabled parking spaces can be found on Holbeinstraße at the corner of Schaumainkai.

All further information as well as detailed test reports on accessibility in the Städel Museum can be found here.

At the Museum

Is there a free cloakroom at the Städel Museum?

The use of the cloakroom at the Städel Museum is free of charge. The cloakroom is located to the back right of the main foyer area. Jackets, bags (larger than DIN A4), knapsacks, umbrellas, and large articles that may not be taken into the exhibition must be checked in. Due to space restrictions, it is not possible to check suitcases or trolleys. A €1 coin is needed to use a locker.

We accept no liability for items checked in at the cloakroom or left in lockers.

Is there a café or restaurant in the Städel Museum?

Städel Café

Our self-service café is located adjacent to the museum shop. In addition to coffee and tea specialties, we offer a seasonal selection of sandwiches, salads, cakes, and cookies.

Holbein's Café-Restaurant

Directly adjacent to the Städel Museum, the multi-award-winning café/restaurant “Holbein’s” awaits your visit. Enjoy light cuisine with regional and international influences in a special atmosphere.

Café im Liebieghaus

A special tip from those in the know: just a few steps away from the museum is the Café im Liebieghaus, where you can enjoy home-made cakes and other small delicacies.

Does the Städel have a museum shop?

Visit our museum shop and be inspired by selected stationery, accessories, jewellery and books to give as gifts. Browse through our exhibition catalogues and discover our wide range of art cards.

The adjoining self-service café, with a view of the Frankfurt skyline, serves coffee and tea specialties as well as a seasonal range of cakes, pastries, sandwiches, and salads.

Open on Sundays and public holidays. The shop and café are open to visitors without a museum ticket.

Is there seating available in the Städel Museum?

Seating is available throughout the museum and in the special exhibition. Folding stools are only available for use in the permanent exhibition and are unfortunately not permitted in the special exhibition. Wheelchairs, walking frames, and canes can be hired from the cloakroom.

Is the Städel Museum barrier-free?

There is a lift at the main entrance of the Städel Museum (Schaumainkai 63) for visitors with limited mobility and visitors with prams or pushchairs.

All floors of the Städel Museum are accessible via a lift, which has wide doors and low controls for wheelchair users. One toilet on the first floor (1. OG) and one in the basement of the exhibition building (UG) is barrier-free. There are sufficient seating possibilities on all floors and in the exhibition rooms. A wheelchair or wheeled walker can be borrowed from the cloakroom.

For safety reasons, we reserve the right to regulate access to the exhibition galleries with prams/pushchairs if necessary (e.g., in cases of high visitor volume). The museum offers space for parking prams/pushchairs.

Visitors with a degree of disability of 50% or more are entitled to a reduced admission fee. If a “B” has been entered in the disability pass, admission is free for one accompanying person. In this case, please request tickets for guided tours via the contact form.

Public disabled parking spaces can be found on Holbeinstraße at the corner of Schaumainkai.

All further information as well as detailed test reports on accessibility in the Städel Museum can be found here.

Is there an audio guide for the Städel Museum?

Städel Highlights
Discover the highlights of the Städel collection—from the Middle Ages, the Renaissance and the Baroque all the way up to classical modern and contemporary art—with the free audio guide app! Available as a free app for Android and Apple.

Is there free WiFi at the Städel Museum?

We offer all our visitors free WiFi access. Simply connect your mobile device to the “Staedel_WiFi” and discover our digital offers for your visit to the Städel! No password is required.

Am I allowed to take photographs, film, or make sound recordings in the Städel Museum?

The use of photo cameras (without flash) for private purposes is permitted in the permanent exhibition and in the special exhibitions, unless explicitly stated otherwise for specific works. Flashes, additional lighting equipment, tripods, selfie sticks, or other devices are not permitted.

Cameras, audio and video recorders for commercial or publication purposes may only be used with the written permission of the Städel Museum. To obtain permission, please contact our press department () prior to your visit. The commercial use of photographs, audio and video recordings, as well as the use of additional lighting (flash, video lights, etc.), tripods, selfie sticks, or other equipment, requires prior permission from the Städel Museum.

If you would like to acquire images of our works of art and the rights to reproduce them, please contact our agency bpk. This image archive supplies digital data and offers a database for research.

May I take a bag, jacket, food, or beverages into the Städel Museum?

For security reasons, bags (larger than DIN A4) and jackets must be checked in the cloakroom. In order to avoid unintended contact with the works of art, no articles of clothing may be carried over your arm in the exhibition rooms.

The consumption of food and beverages is not permitted in the exhibition rooms. Beverages may not be taken into the exhibition halls.  All such items can be checked in the cloakroom.

Offers & Events

How much earlier do I need to be at the museum before an event starts?

Tours start promptly at the stated time. We recommend that you allow 15 to 30 minutes for check-in and cloakroom procedures.

Can I also buy tickets to events spontaneously at the museum ticket counter?

If the event is not fully booked, any remaining tickets will be available at the ticket counter on the day of the event.

Can I enter the museum early with a guided tour ticket?

You can enter the museum 60 minutes before the start of the tour.

Can I reserve a place on a guided tour, workshop, or other event?

Reservations are not possible. Tickets for the respective events are available from our online shop.

Is it possible to gift participation in a guided tour, workshop, or other event?

The tickets that you can purchase from our online shop are not personalized. You are welcome to give online tickets as a gift. Tickets for the events are available from our online shop.

For workshops, do I need to bring materials for the practical part of the event?

All materials required are provided by the museum unless otherwise stated and are included in the price.

Can I pay in advance for workshops and holiday courses?

Payment are to be made on the day of the event at the museum ticket counter. Please refrain from making a bank transfer.

Additional Information

Where can I find information on image credits?

The Städel Museum has more than 24,000 works of art in the public domain (i.e., works of art no longer under copyright protection) and has now made them available for download free of charge via the Digital Collection. These images are in the public domain and may be downloaded, edited, remixed, shared, reproduced in any format, and used for any purpose. We kindly ask to be mentioned as “Städel Museum, Frankfurt am Main”. Entirely in keeping with the wishes of the museum’s founder, the aim of this service is to make the Städel collection available to the public and to promote the public enjoyment of shared cultural assets.

Where can I find press information and who can I contact with press enquiries?

For press enquiries, please visit our Newsroom. The Städel Newsroom is our service for journalists, bloggers, and online multipliers. There you will find a wealth of information and material on the Städel Museum’s exhibitions and projects for use in the media.

Where can I find the House Rules of the Städel Museum?

The House Rules can be found here.

Contact

Haven't found the answer you were looking for?

The best and easiest way to contact us is to use our contact form.

Please only use the telephone number for urgent enquiries: +49 (0)69-605098-200.